Privacy Policy

Effective Date: 05/27/2025

DM Build Ltd – Redditch, Worcestershire

At DM Build Ltd, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or contact us.

1. Who We Are

DM Build Ltd is a building firm based in Redditch, serving homeowners across Worcestershire, Warwickshire, and the West Midlands. Our website address is: https://www.dmbuild.co.uk

2. What Information We Collect

When you use our website or contact us, we may collect the following:

Name

Email address

Phone number

Project details or general enquiry

IP address and browsing behavior (via cookies)

3. How We Use Your Information

We only use your personal data to:

Respond to your enquiries

Provide quotations and services

Improve our website and user experience

Send occasional updates (only if you opt in)

We do not sell, rent, or trade your information with anyone.

4. Legal Basis for Processing

Under GDPR, we collect and use your data on the following bases:

Legitimate interest – to respond to your enquiry or deliver a service

Contract – to provide a quote or perform agreed work

Consent – for any marketing communications you’ve opted into

5. How We Protect Your Data

We store your information securely using industry-standard security measures and access controls. Your data is only accessed by authorized personnel.

6. How Long We Keep Your Information

We retain your data only as long as necessary:

Enquiry details: up to 12 months

Client project data: for legal and financial records (up to 7 years)

You can request deletion at any time (see Section 8).

7. Cookies

Our website uses cookies to analyze website traffic and improve your browsing experience. You can manage cookie settings in your browser at any time.

8. Your Rights

You have the right to:

Access the personal data we hold

Correct inaccurate data

Request deletion of your data

Withdraw consent at any time

File a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact:

📧enquiries@dmbuild.co.uk
📞07855358053

9. Changes to This Policy

We may update this Privacy Policy occasionally. If we do, we’ll post the new version on this page.

Last updated: 05/27/2025